Shipping Policy
- We take pride in our swift order processing and dispatch. Once your order is confirmed, we guarantee shipment within 4 to 5 business days. Please note that delivery times may vary based on our trusted courier partners' schedules.
- Once your order leaves our warehouse, it becomes non-cancellable. In case you still wish to cancel, you can do so by refusing delivery when our courier partner arrives at your doorstep.
- Your satisfaction is our top priority. If you receive your order and are not entirely pleased, you can initiate a return request hassle-free.
Refund Guidelines
- Unused items are eligible for a refund within 15 days of receipt.
- Returned items, eligible for refunds, must be in unused condition, complete, and in their original packaging, including labels, tags, boxes, and plastic wrap. We are happy to repair any broken items.
- To initiate a return request, kindly log in to the website and submit a request through the "My Orders" section.
Our Flexible Refund Policy
- If you cancel an order within two hours of placing it or before it enters procurement, a full refund will be processed within 3-5 business days of the cancellation.
- In unforeseen circumstances beyond our control, if your order cannot be processed, procured, or shipped within a specified time, the order will be canceled, and a complete refund will be issued without any liability on either side.
- We offer refunds only for damaged, faulty, or incorrect orders upon delivery.
- No refund will be provided if the delivered order matches the selected color and size chosen by the customer during the order placement.
- If shipping charges were part of your order, the refund will exclude the shipping charges amount (e.g., Rs. 100).
- For prepaid orders, the refund process takes 5 to 7 business days, depending on your bank partner, once the refund is initiated.
- Please be aware that the initiation of the refund occurs only after receiving the returned item and completing a condition check. The time for refund initiation may vary based on the courier partner's return duration to the our delivery center.